Shipping Policy – Gym Fitness Australia (gymfitnessau.com)
Free Shipping Within Australia
At Gym Fitness Australia, we are pleased to offer complimentary shipping within Australia, specifically applicable to Australian capital cities and major metropolitan areas. This exclusive offer covers a wide range of products listed on our website, including treadmills, cross trainers, exercise bikes, rowing machines, weight machines, and massage chairs.
Please note that our shipping services do not extend to islands.
Shipping Methods
For the efficient delivery of our products, we utilize Australia Post for smaller items and reliable courier transport services for larger items. It is essential to be aware that all our products are dispatched directly from our Logistics Providers in Penola, South Australia, and are not available for personal collection.
Delivery Details
Our commitment to swift order processing ensures that orders are typically shipped within 1-2 business days from the receipt of payment.
For your convenience, here are estimated delivery times across various regions in Australia:
- QLD Metro: 5 business days
- QLD Regional: 6-8 business days
- NSW Metro: 3-5 business days
- NSW Regional: 6-8 business days
- ACT Metro: 3-5 business days
- ACT Regional: 4-6 business days
- VIC Metro: 5 business days
- VIC Regional: 6-8 business days
- SA Metro: 5 business days
- SA Regional: 6-8 business days
- WA Metro: 6-8 business days
- WA Regional: 8-10 business days
Upon dispatch, an email containing your order tracking number will be sent to keep you informed about the status of your delivery.
Our dedicated delivery team will contact you by phone to coordinate a suitable delivery time directly to your door. In the event you miss their call, a return phone number will be provided in their voicemail, and they will persistently attempt to reach you to arrange a convenient delivery time.
It is important to note that our delivery services primarily operate on weekdays and exclude weekends or public holidays. Unless specific arrangements, such as technician installation, have been made, our delivery company will deliver the product exclusively to your door.
At Gym Fitness Australia, we prioritize a seamless and reliable shipping experience to ensure the prompt and secure delivery of our premium fitness products.